Okendo
  • Introduction
  • Merchant REST API
    • Quick Start
    • Endpoints
  • On Site
    • On Site Widgets
      • Reviews Widget
      • Star Rating
      • Questions Widget
      • Reviews Carousel Widget
      • Media Grid Widget
      • Media Carousel Widget
      • Reviews Badge Widget
      • Reviews Modal Trigger
    • Storefront Javascript API
      • Widget Plus Window API
      • Surveys - Connect Window API
      • Quizzes - Connect Window API
      • Referrals Window API
      • Inspiration
    • Storefront REST API
      • Quick Start
      • Endpoints
    • Advanced Widget Installs
      • Installing Widget Plus on Headless Instances
      • Installing Connect Surveys on Headless Instances
      • Stores Running an Existing Vue App
      • Installing Quizzes on Headless Instances
  • Okendo Shopify Hydrogen Support
  • Webhooks
    • Getting Started
    • Topics
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  • Setting Up Webhooks
  • Verifying Webhooks
  1. Webhooks

Getting Started

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Last updated 13 hours ago

Webhooks allow your applications to receive information when customers submit, update or delete product reviews. This enables seamless integration with your existing tools - whether you want to track reviews in your CRM, send data to custom analytics platforms or trigger custom workflows. This documentation will detail how to configure and test webhooks for Okendo.

Setting Up Webhooks

You can configure webhooks using the . Follow the API documentation to create a webhook subscription.

Important Notes:

  • Webhook Ordering: Delivery order is not guaranteed. However, each webhook includes a sequenceNumber that can be used to order events for the same resource type.

  • Response Requirements: Your server must respond with an HTTP 2xx status code (e.g., 200 OK) within 15 seconds of receiving a webhook event.

    • Best practice is to immediately acknowledge receipt and delegate processing to an asynchronous task or queue.

Verifying Webhooks

For security purposes, we strongly recommend verifying the webhook signature to ensure that the payloads are coming from Okendo and not a malicious third party.

Refer to for an example of how to verify webhook signatures using the Svix CLI.

Okendo Merchant REST API
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