Quick Start

The Merchant REST API API is not intended for client-side use.

For public and client-side use, see the Storefront REST API.

Get Your Credentials

Your API requests are authenticated using your Okendo User ID and an API Key. You can get these details from the integration settings section of the Okendo app.

Make Your First Request

To make your first request, send an authenticated request to the /reviews endpoint. This will fetch some of your published reviews.

List Reviews

get

Returns a list of Reviews for the requested store

Authorizations

Query parameters

limitinteger · int32Optional

A limit on the number of items returned. Between 1 and 100. Default 25.

Example: 25

lastEvaluatedstringOptional

The URL-encoded JSON object representing the cursor for the next page of results.

orderBystringOptional

The sort order of the reviews. Format: '(date|rating) (asc|desc)'. Default 'date desc'

Example: date desc

statusstring · enumOptional

The moderation status of the review.

Example: approvedPossible values:

Responses

200

An object containing a list of Reviews and a relative link to the next page of results if available.

application/json

400

Invalid request parameters.

application/json

401

Authentication credentials are missing or incorrect.

get

HTTPcURLJavaScriptPython

GET /enterprise/reviews HTTP/1.1
Host: api.okendo.io
Authorization: Basic username:password
Accept: */*

{
  "reviews": [
    {
      "subscriberId": "123e4567-e89b-12d3-a456-426614174000",
      "reviewId": "123e4567-e89b-12d3-a456-426614174000",
      "productId": "shopify-123456789",
      "attributesWithRating": [
        {
          "minLabel": "Too Small",
          "midLabel": "Just Right",
          "maxLabel": "Too Big",
          "title": "Sizing",
          "type": "centered-range",
          "value": 1
        }
      ],
      "body": "Great quality! Great price! Would buy again!",
      "containsProfanity": true,
      "dateCreated": "2025-08-16T04:57:25.934Z",
      "helpfulCount": 1,
      "isRecommended": true,
      "media": [
        {
          "streamId": "123e4567-e89b-12d3-a456-426614174000",
          "fullSizeUrl": "https://example.com",
          "largeUrl": "https://example.com",
          "thumbnailUrl": "https://example.com",
          "type": "image",
          "isHidden": true
        }
      ],
      "productAttributes": [
        {
          "title": "Pros",
          "type": "drop-down",
          "value": "Powerful"
        }
      ],
      "productName": "MacBook Pro",
      "order": {
        "orderId": "123456789",
        "orderNumber": "#OKRXXXX"
      },
      "rating": 5,
      "reply": {
        "body": "<p><b>Thanks</b> for your review</p>",
        "dateCreated": "2025-08-16T04:57:25.934Z",
        "rawBody": "*Thanks* for your review",
        "isPrivate": true
      },
      "reviewer": {
        "attributes": [
          {
            "title": "Pros",
            "type": "drop-down",
            "value": "Powerful"
          }
        ],
        "avatarUrl": "https://example.com",
        "displayName": "Tim C.",
        "email": "[email protected]",
        "isVerified": true,
        "location": {
          "country": {
            "code": "au",
            "name": "Australia"
          },
          "zoneCode": "NSW"
        },
        "name": "Tim Cook",
        "socialConnection": "facebook",
        "verifiedStatus": "Verified Buyer"
      },
      "reward": {
        "description": "$10 off your next order over $40",
        "integration": "loyaltyLion",
        "type": "coupon",
        "value": "OKRX-XXXXX-XXXX",
        "isCouponUpgrade": true
      },
      "sentiment": "positive",
      "status": "approved",
      "tags": [
        "Support Needed",
        "Favourite"
      ],
      "title": "Love these shoes!",
      "unhelpfulCount": 1,
      "variantId": "1234567890",
      "variantName": "MacBook Pro - 15 Inch"
    }
  ],
  "nextUrl": "https://example.com"
}

To make the request, use a networking client of your choice or follow these examples:

cURL

curl https://api.okendo.io/enterprise/reviews -u <okendo_user_id>:<api_key>

Node.js

const https = require('https');

https.get('https://api.okendo.io/enterprise/reviews', { auth: '<okendo_user_id>:<api_key>' }, res => {
    let body = '';
    res.on('data', chunk => body += chunk);
    res.on('end', () => {
        const response = JSON.parse(body);
        console.log(response.reviews);
    });
});