Questions Widget

Overview

The Reviews Widget can be configured to show a Questions tab as part of a combined widget. This article describes how to include a standalone Questions Widget without reviews.

The Questions Widget lists questions that customers have asked and answers you've provided to them.

Installation

Shopify Online Store 2.0

Instructions for a Shopify Online Store 2.0 installation can be found here.

Shopify Vintage Theme

1. Create a new liquid snippet in the snippets folder with the following name: snippets/okendo-reviews-widget.liquid

2. Inside your newly created liquid file, add the following HTML snippet:

   <div data-oke-questions-widget></div>

3. Customize your snippet with the data attributes listed here.
4. Copy the following snippet and place it in your Theme Code where you would like the widget to appear: {% render 'okendo-reviews-widget', product: product %}

For more detailed instructions, read our help centre article.

Styling

The preferred method of configuring the Questions Widget is via the Okendo Admin which can be accessed in the Okendo app via Reviews -> On-Site Displays:

Data Attributes

Use these data attributes on the widget markup to customize its configuration. None of these attributes are required.

Data Attribute	Description	Value Type	Supported Values
data-oke-reviews-product-id	Used to specify a Shopify Product ID with the word shopify- in front of it. The star snippet will only show aggregate data for a particular product.	string	Any valid product ID in the format shopify- e.g. shopify-1234567.
data-oke-reviews-group-id	Used to specify an Okendo Group ID so that the reviews widget only shows reviews for the specified group of products.	string	Any valid product group ID in a GUID format e.g. 69d2e67d-b980-4333-97b7-30411807a7b1
data-oke-reviews-ask-question-product-id	Used to show the “Ask a Question” in the reviews widget to leave a question for the specified product.	string	Any valid product ID in the format shopify- e.g. shopify-1234567.

Examples

Giving The Widget A Data Source

Without specifying a data source for the questions, the widget will show all questions for your store. You can provide either a Product ID or a Group ID to use that as the data source for the questions.

Product Widget

If you are using liquid use the following snippet:

<div data-oke-questions-widget data-oke-reviews-product-id="shopify-{{ product.id }}"></div>

The general format for other frameworks is:

<div data-oke-questions-widget data-oke-reviews-product-id="shopify-<PRODUCT_ID>"></div>

Group Widget

Learn more about Okendo Groups here:

Understanding Okendo Groups | Okendo Help Center

If you are using liquid or general frameworks use the following snippet:

<div data-oke-questions-widget data-oke-reviews-group-id="<GROUP_ID>"></div>

Group ID is found in the Okendo Admin URL for a given group as described in the table above.

Specifying a Product To Ask About

When the widget is in all-reviews or grouped mode an explicit Product ID is needed to show the "Ask a Question" button.

If you are using liquid use the following snippet:

<div data-oke-questions-widget data-oke-reviews-ask-question-product-id="shopify-{{ product.id }}"></div>

The general format for other frameworks is:

<div data-oke-questions-widget data-oke-reviews-ask-question-product-id="shopify-<PRODUCT_ID>"></div>